How AHCCCS Covers Behavioral Health Services in Arizona

Arizona's Medicaid program — the Arizona Health Care Cost Containment System, or AHCCCS — covers a wide range of behavioral health services for eligible residents. If you or a family member is enrolled in AHCCCS, you may have more coverage than you realize.

What AHCCCS Covers

AHCCCS covers behavioral health services that are deemed "medically necessary," which includes:

• Individual therapy and counseling
• Group therapy
• Intensive Outpatient Programs (IOP)
• Psychiatric evaluation and medication management
• Case management services
• Peer support services
• Crisis services and stabilization
• Substance use disorder treatment

Coverage specifics depend on which AHCCCS managed care plan (also called a Regional Behavioral Health Authority or RBHA) you are enrolled in.

Arizona's AHCCCS Managed Care Plans

Most AHCCCS members receive their behavioral health care through one of these managed care plans:

• Mercy Care — serves most of Maricopa County
• Banner University Family Care — serves Maricopa and Pima counties
• UnitedHealthcare Community Plan — statewide
• Arizona Complete Health — statewide

Life Changing Wellness and Treatment Center is a contracted provider with most AHCCCS plans. Call us at (602) 319-5155 and we will verify your specific coverage at no cost.

How to Access Services

Getting started with AHCCCS-covered behavioral health services is simpler than many people think:

1. Contact a contracted behavioral health provider like Life Changing Wellness
2. Our intake team will verify your AHCCCS eligibility and coverage
3. We will obtain any required prior authorization from your plan
4. You attend your intake assessment — typically at no cost to you

Your Rights Under AHCCCS

As an AHCCCS member, you have the right to appeal any denial of services. If your plan denies a service you believe is medically necessary, contact your plan's Member Services line or call AHCCCS directly at 1-800-654-8713.